Strategic Governance Policies
A Strategic Governance Policy provides a clear framework for the appointment and ongoing management of service providers. It sets the strategic framework within which service providers will be governed, including roles and responsibilities, requirements, selection processes, documentation and governance monitoring.
Request For Proposal
The Request for Proposal provides prospective service providers with a comprehensive understanding of your requirements, investment portfolios and process. Client specific information such as service standards, fees and contracts are specified, along with a more general request for information.
Research
Service provider research provide you with a comprehensive viewpoint regarding service provider capabilities and services, supporting your selection and monitoring processes.
Operational Due Diligence Framework
The Operational Due Diligence framework covers:
1. Operational Due Diligence Policy: Details the purpose of due diligence, key risks and therefore focus of due diligence, the implementation process, format, documentation and information requests (upfront and ongoing)
2. Information requests: Documents and information to be requested from the transition manager prior to on-site due diligence, to facilitate desk based analysis, and on an ongoing basis.
3. Analysis prior to onsite due diligence
4. Due diligence checklists
5. Onsite due diligence process
Operational Governance Framework
The Operational Governance Framework provides a model for the ongoing monitoring of service providers.
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