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Business and operational management insights for
multi-manager investors, clients and service providers 

 Newsletter 8

Welcome to the September 2009 newsletter!  At last count, there were 33 different strategies which I have observed where funds knowingly or inadvertently enhance the presentation of their relative fee competitiveness. Despite prescriptive product disclosure statement requirements, the complexity of the investment industry has well surpassed the legislated rules governing disclosure, resulting in “true” cost comparisons being near impossible.  So whilst the Government’s desire to lower costs for members to below 1% is admirable and desirable, without sound measurement, the objective is meaningless. Read on for an exploration of the issues and opportunities, depending on your viewpoint.

 

I hope you enjoy the newsletter, and I look forward to your feedback.
 
Best regards
Brett Elvish
Financial Viewpoint
04 1317 6164
brett@financialviewpoint.com.au
 

 

Now you Fee it, now you don't

 
I was discussing product fees with a client recently and I commented:
 
“there are at least a dozen strategies that funds adopt to
enhance their fee competitiveness or improve their profitability.”
 
After making such a bold statement, I thought I had better put together a list. Half an hour later I had listed over 20 strategies that I have seen over the years. The use of these strategies across funds can have a material impact on relative fee disclosure and organisation profitability, despite the “true” underlying cost possibly being largely the same. I have casually added to the list which is now at 33 strategies.
 
The opportunist
 
Now, if you are an opportunist, then you are probably thinking:
 
Which of these 33 strategies can I employ to improve
our profitability or enhance our competitive positioning?
 
Hopefully, you are also thinking about how you are being disadvantaged relative to your competition and more importantly how the consumer, including you, may be being mislead.
 
Life was so simple
 
Not so long ago funds would appoint a small number of equity, fixed interest and property managers. Investments would be primarily via simple instruments (e.g. shares, fixed coupon bonds), and a custodian would help with the record keeping. The Enhanced Fee Disclosure regulations were designed with this relatively simple world in mind. Today, funds are investing with a large number of managers, managing investments directly, engaging investment banks, using a diverse range of investment instruments and structures, with a custodian providing a broad array of services. The regulations are now out of step with the “normal” investment arrangements of most funds.
 
Master custody case study
 
A master custody relationship provides a good demonstration of the issues and complexities that arise when trying to understand “true” cost versus disclosed fees. The custodian is earning revenue via:
  • explicit fees for services (e.g. safekeeping, settlement, reporting)
  • interest rate spreads on cash management
  • spreads on foreign exchange transactions
  • “revenue sharing” on securities lending
Of these, only part of the first item is included in the definition of the Indirect Cost Ratio (ICR, or MER for those that never got comfortable with ICR). Consequently, by definition, the disclosed fee only represents part of the “true” cost. In theory, you could have no (i.e. zero) disclosed fee, with these costs being fully subsidised by non ICR items. In practice, this anomaly can result in materially different disclosed fees despite common “true” total costs.
 
Tip of the “true” cost iceberg
 
Master custody arrangements are just the tip of the “true” cost iceberg making “true” fee comparisons near impossible. The issue of “true” cost touches all elements of a superannuation and investment product including product design, asset allocation, investment strategies, investment management, transition management, investment banking and broker relationships, and custodian arrangements.
 
This month I have decided to throw out a challenge...I will make a $100 donation (yes, we are not out of the financial crisis) to the charity of your choice for the first individual or organisation to email to me a list of 20 strategies. Click here for an initial list to help you get started...
 
Enhanced “Enhanced Fee Disclosure”
 
Despite Enhanced Fee Disclosure including 35 pages of prescriptive regulations, the complexity of the industry, its products and services mean that you can knowingly or inadvertently disclose vastly different fees for products which have very similar “true” costs. Whilst further prescription may lead to better fee comparisons and more sound measurement practices, a fundamentally different approach is likely to be required....but that’s another newsletter!
  
Summary Viewpoint

As an industry that supports the financial welfare of millions of individuals in retirement, it is incumbent on all of us to achieve lower cost outcomes. Being able to objectively compare “true” costs via sound measurement practices is essential; however current regulations and various industry practices are inadequate in this regard.  Real change is needed via the current industry reviews.

 
 
Resources
Financial Viewpoint website
Examples of indirect fees and subsidies
Investment consulting conflict considerations
Broader valuation considerations
Liquidity management policy checklist
Transition manager checklist
Sample client projects
 

 

Financial Viewpoint

 
Financial Viewpoint provides business and operational management advice, research and tools supporting multi-manager investors, clients and service providers, including:
  • Strategy and governance advice for funds and businesses, including reviews and opportunity identification
  • Advice on management of custodians, transition managers, asset consultants and investment managers
  • Tools, systems and research for better management of businesses and funds
Financial Viewpoint quick links...
In the news Minimize
 

Oct '13: How Christian Super makes an impact

Oct '13: Back to front (office) decision making - getting the negotiation "right"

Apr '13: Appointment to ASFA Economics & Investment Policy Council

Apr '13: Appointment to ASFA Investment Standing Advisory Panel

Apr '13: IO&C Shanghai: Front & middle office get involved in custody decisions: Negotiation strategy

Sep '12: ASI: Removing the barriers to investment innovation

Aug '12: Panel: Risk of obsession with peer risk

Mar '12: CMSF media: TAER counterproductive

Mar '12: CMSF 2012: Fees in the superannuation industry

Feb '12: Capability review for Australian equities manager

Jan '12: Industry fund custody review

Nov '11: Retail fund custody fee negotiation advice

Sep '11: Investment consulting market share information

Jun '11: Operational due diligence review for industry super fund

Jun '11: Investment strategy day facilitation for industry super fund

Jun '11: Capability review for unlisted property manager

Apr '11: Investment strategy day facilitation for industry super fund

Mar '11: Capability review for Australian equity manager

Mar '11: Investment manager capability review case study

Feb '11: Conference presentation: Fees in the super industry - A framework for transparency

Dec '10: Christian Super concludes consulting review

Jul '10: ESSSuper concludes consulting review

Jan '10: AvSuper concludes custodian review

Dec '09: I&T article - Transition management

Dec '09 AvSuper custodian review

Nov '09: I&T article: Fee the difference

Oct '09: Christian Super custodian review

Sep '09: Corporate fund custodian review

Sep '09: LGS concludes consulting review

Aug '09: Industry fund consulting review

Jul '09: AvSuper concludes consulting review

Apr '09: SuperFunds article: Transition Mgmt
 

 
Example projects include:
  • Working with board and investment committees on investment beliefs, investment governance, investment models, investment policies, service provider appointments, competitive positioning, delegations and peer risks
  • Working with CEOs, CIOs and COOs on strategy, successor fund transfers, operating models, organisational design, as well as staff mentoring and training
  • Working with teams on investment and operational due diligence (internal and external), service provider management, project implementations, conflict identification and management, and team development
  • Reviews and advice relating to investment consultants, implemented consultants and custodians, along with related due diligence both domestically and internationally
  • Negotiation of arrangements with outsourced service providers including fees, service standards and agreements
  • Specialist work assisting investors reduce foreign exchange costs working closely with FX Transparency
 
 
Investment consulting reviews
 
Investment manager capability reviews

 

Click here for a case study...

 

 
Investment managers
(Australian & international shares, bonds, property) 
  • Target market
  • Product design
  • Pitch material
  • Mock reviews
  • Operational due diligence
  • Investment consulting market
  • After tax returns
  • Fees, including performance fees
 
 
Negotiation strategy & implementation
(fees, service standards, commercial terms, litigation)
  • Retail platform
  • Commercial multi-manager
  • Industry funds
  • Public sector funds
  • Corporate funds
  • Retail fund
  • Covering:
    • Custodians
    • Investment managers
    • Administrators
    • Investment consultants
Strategy off-site facilitation
  • Strategic review of investment positioning
  • Alignment of investment strategy and business (fund) strategy
  • Alignment of internal resources and expertise with areas of greatest impact
  • Alignment of external resources with investment strategy
  • Internal capability self assessment
  • Peer risk sensitivity analysis
 
Investment administration (custody) reviews
Operational due diligence reviews
  • Multi-managers
  • In-house investment managers
  • External investment managers
Industry superannuation fund

Strategic and operational advice to guide the establishment of common infrastructure to support multiple funds, tax structures & investment options:

  • Current operation, competitive landscape and regulatory environment
  • Strategic positioning
  • Investment governance
  • Member entitlements
  • Operating models
  • Custodian review and selection process
  • Asset consultant selection process
  • Unit pricing and taxation
  • Operational transition
Multi-manager and private equity fund

Strategic and operational advice:

  • Business model
  • Target market
  • Product design
  • Investment administration providers
  • Investment systems and infrastructure
  • Operational due diligence framework
  • Investment manager due diligence
  • After tax returns
  • Transition manager panel
Investment platform provider

Implementation efficiency review for an investment platform provider

  • Business model and governance
  • Investment menu
  • Investment manager relationship management
  • Operational implementation models
  • Fee and service re-negotiation
  • Product changes
  • Operational changes
Industry superannuation fund

Project managed the asset transition for a $200 million defined benefit to defined contribution conversion

  • Strategy determination
  • Detailed implementation planning
  • Implementation
  • Post implementation review
Specialist debt investment manager

Strategic and operational advice:

  • Business concept
  • Business model
  • Financial modelling
  • Equity raising
  • Product design
  • Fund raising
  • Target market
Multi-manager

Project manage a $1.5 billion asset transition for a multi-manager and retail investment platform

  • Appointment and termination of over 50 investment managers
  • Trading across multiple markets and asset classes
  • Implementation of new investment strategies
  • Launch of new investment trusts
New market entrant

Strategic advice for an international company considering acquisitions

  • Australian superannuation industry
  • Member administration
  • Key issues and trends
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