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Business and operational management insights for
multi-manager investors, clients and service providers 

 Newsletter 4

Welcome to the May 2009 newsletter!  Despite common rhetoric espousing a return to the basics of investing; complexity of investments, strategies and products is here to stay.  However, boards and senior management need to ask themselves whether their operating capability has kept pace with the complexity of their investment strategies and investment options.  Whilst you probably know the answer to that question, hopefully this newsletter helps you, your board and senior management better identify the issues and move forward with purpose.

 
I hope you enjoy the newsletter, and we look forward to your feedback.
 
Best regards
Brett Elvish
Financial Viewpoint
04 1317 6164
brett@financialviewpoint.com.au
 

Implementation & risk management
- Make room for two new Chiefs!

 

“It's only when the tide goes out that you learn who's been swimming naked.”

This is the popular quote commonly attributed to Warren Buffett.  The last 12 months have highlighted that we have all been swimming naked to some degree, and much more than so than I’m sure any of us care to admit.  Many funds have found themselves exposed, or at the very least close to being exposed, on a large range of operational implementation issues including liquidity management, unlisted valuations, rebalancing, unit pricing, reserves, stress testing (or lack thereof), cash flow management, counterparty concerns, securities lending, and the list goes on.

However, the question for boards and senior management is, have you heard the wake-up call?

 

Over the last three months, I have published three newsletters covering a range of strategy and operational implementation issues:

 

Unlisted valuations: Real lessons or distraction?

Liquidity management: Legislated dehydration, with an excessive choice chaser

Transition managers in transition

 

Whilst each newsletter focused on a specific issue, the common theme is that boards and senior management need to step up their focus on business and operational strategy and its implementation.  This requires funds to firstly recognise that they have strategic choices (rather than just mimic the competition) and secondly, to think much more deeply about these strategic choices and their implications.

 

I had the pleasure a few years ago of taking renowned investment thinker and author of “Winning the loser’s game” Charlie Ellis to lunch.  Whilst I am sure Charlie was more fascinated with the architecture of 333 Collins Street than our conversation, it was a memorable experience for me and I clearly remember one of Charlie’s key lessons:

 

“The great success in long-term investing is to avoid serious losses”.

 

For funds or investment managers that weren’t able to maintain currency hedges during the recent exchange rate volatility, the spectre of serious loss is all too real.  But how do funds avoid serious losses?  Was this an isolated issue, or is there a more fundamental problem?

 

If you think about a successful investment program, and one that avoids serious losses, it has four critical elements that all need to receive significant attention:

 

·         Investment policy decisions e.g. philosophy, objectives

·         Investment decisions e.g. strategies and managers

·         Investment implementation

·         Risk management and monitoring

 

Over the years we have got better at focusing on policy, yet there is always room for improvement.  However, our obsession with the second element, investment decisions, has continued to be the overwhelming focus, with more and more time and resources applied.  Many funds have now appointed in-house investment professionals, including Chief Investment Officers.  By virtue of these appointments, and the evolution of investment opportunities, the complexity of investment strategies being implemented by funds has dramatically increased.

 

There is almost universal acknowledgement that it is hard to find and access good investment managers (i.e. alpha is scarce).  Yet, unfortunately, innovation and expertise around implementation and operational risk management amongst funds is equally scarce, yet often by passive choice.  That is, by boards and senior management not appreciating the risks and issues that need to be addressed, and therefore not making the necessary investment in people, processes and systems.

 

Boards and senior management need to ask themselves...

Has our operating capability, including risk management, kept pace with the complexity of our products and investment strategies?

 

So if you thought you already had too many Chiefs, here’s two more:

 

·         Chief Implementation Officer responsible for efficiently capturing the alpha potential that you think you have discovered, and making sure you don’t lose actual alpha, and beta, via ineffective implementation

·         Chief Risk Officer, a title commonly seen in banks, insurers and hedge funds. Custodians may be able tumble the numbers, and consultants may help set up policies, however, risk management is ultimately a fund's responsibility and needs to be given internal focus.

 

Well perhaps you could get one new Chief to start with, but the key message is that your operating capability needs to keep pace with your investment complexity and capability.  Otherwise, funds will find that they are swimming naked, and in the media headlights, egos may naturally suffer a degree of shrinkage!

 

Summary Viewpoint 

 

To achieve great success in long-term investing, your operating capability must keep pace with the complexity of your investment strategies, otherwise serious losses are inevitable.

 
Resources
Financial Viewpoint website

 

Financial Viewpoint

 
Financial Viewpoint provides business and operational management advice, research and tools supporting multi-manager investors, clients and service providers, including:
  • Strategy and governance advice for funds and businesses, including reviews and opportunity identification
  • Advice on management of custodians, transition managers, asset consultants and investment managers
  • Tools, systems and research for better management of businesses and funds
Financial Viewpoint quick links...

 

In the news Minimize
 

Oct '13: How Christian Super makes an impact

Oct '13: Back to front (office) decision making - getting the negotiation "right"

Apr '13: Appointment to ASFA Economics & Investment Policy Council

Apr '13: Appointment to ASFA Investment Standing Advisory Panel

Apr '13: IO&C Shanghai: Front & middle office get involved in custody decisions: Negotiation strategy

Sep '12: ASI: Removing the barriers to investment innovation

Aug '12: Panel: Risk of obsession with peer risk

Mar '12: CMSF media: TAER counterproductive

Mar '12: CMSF 2012: Fees in the superannuation industry

Feb '12: Capability review for Australian equities manager

Jan '12: Industry fund custody review

Nov '11: Retail fund custody fee negotiation advice

Sep '11: Investment consulting market share information

Jun '11: Operational due diligence review for industry super fund

Jun '11: Investment strategy day facilitation for industry super fund

Jun '11: Capability review for unlisted property manager

Apr '11: Investment strategy day facilitation for industry super fund

Mar '11: Capability review for Australian equity manager

Mar '11: Investment manager capability review case study

Feb '11: Conference presentation: Fees in the super industry - A framework for transparency

Dec '10: Christian Super concludes consulting review

Jul '10: ESSSuper concludes consulting review

Jan '10: AvSuper concludes custodian review

Dec '09: I&T article - Transition management

Dec '09 AvSuper custodian review

Nov '09: I&T article: Fee the difference

Oct '09: Christian Super custodian review

Sep '09: Corporate fund custodian review

Sep '09: LGS concludes consulting review

Aug '09: Industry fund consulting review

Jul '09: AvSuper concludes consulting review

Apr '09: SuperFunds article: Transition Mgmt
 

 
Example projects include:
  • Working with board and investment committees on investment beliefs, investment governance, investment models, investment policies, service provider appointments, competitive positioning, delegations and peer risks
  • Working with CEOs, CIOs and COOs on strategy, successor fund transfers, operating models, organisational design, as well as staff mentoring and training
  • Working with teams on investment and operational due diligence (internal and external), service provider management, project implementations, conflict identification and management, and team development
  • Reviews and advice relating to investment consultants, implemented consultants and custodians, along with related due diligence both domestically and internationally
  • Negotiation of arrangements with outsourced service providers including fees, service standards and agreements
  • Specialist work assisting investors reduce foreign exchange costs working closely with FX Transparency
 
 
Investment consulting reviews
 
Investment manager capability reviews

 

Click here for a case study...

 

 
Investment managers
(Australian & international shares, bonds, property) 
  • Target market
  • Product design
  • Pitch material
  • Mock reviews
  • Operational due diligence
  • Investment consulting market
  • After tax returns
  • Fees, including performance fees
 
 
Negotiation strategy & implementation
(fees, service standards, commercial terms, litigation)
  • Retail platform
  • Commercial multi-manager
  • Industry funds
  • Public sector funds
  • Corporate funds
  • Retail fund
  • Covering:
    • Custodians
    • Investment managers
    • Administrators
    • Investment consultants
Strategy off-site facilitation
  • Strategic review of investment positioning
  • Alignment of investment strategy and business (fund) strategy
  • Alignment of internal resources and expertise with areas of greatest impact
  • Alignment of external resources with investment strategy
  • Internal capability self assessment
  • Peer risk sensitivity analysis
 
Investment administration (custody) reviews
Operational due diligence reviews
  • Multi-managers
  • In-house investment managers
  • External investment managers
Industry superannuation fund

Strategic and operational advice to guide the establishment of common infrastructure to support multiple funds, tax structures & investment options:

  • Current operation, competitive landscape and regulatory environment
  • Strategic positioning
  • Investment governance
  • Member entitlements
  • Operating models
  • Custodian review and selection process
  • Asset consultant selection process
  • Unit pricing and taxation
  • Operational transition
Multi-manager and private equity fund

Strategic and operational advice:

  • Business model
  • Target market
  • Product design
  • Investment administration providers
  • Investment systems and infrastructure
  • Operational due diligence framework
  • Investment manager due diligence
  • After tax returns
  • Transition manager panel
Investment platform provider

Implementation efficiency review for an investment platform provider

  • Business model and governance
  • Investment menu
  • Investment manager relationship management
  • Operational implementation models
  • Fee and service re-negotiation
  • Product changes
  • Operational changes
Industry superannuation fund

Project managed the asset transition for a $200 million defined benefit to defined contribution conversion

  • Strategy determination
  • Detailed implementation planning
  • Implementation
  • Post implementation review
Specialist debt investment manager

Strategic and operational advice:

  • Business concept
  • Business model
  • Financial modelling
  • Equity raising
  • Product design
  • Fund raising
  • Target market
Multi-manager

Project manage a $1.5 billion asset transition for a multi-manager and retail investment platform

  • Appointment and termination of over 50 investment managers
  • Trading across multiple markets and asset classes
  • Implementation of new investment strategies
  • Launch of new investment trusts
New market entrant

Strategic advice for an international company considering acquisitions

  • Australian superannuation industry
  • Member administration
  • Key issues and trends
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