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Business and operational management insights for
multi-manager investors, clients and service providers 

 Newsletter 18 

Welcome to the January 2011 newsletter!
 
Fees are a sensitive topic amongst custodians. Allegations of buying business, unsustainable pricing, margins evaporating from falling interest rates, etc, etc. I sense you are all welling up in great sympathy.
 
Whilst 2011 will be a tough year for custodians competing aggressively for available opportunities, it may prove a boon for clients with once in a decade custody deals on offer (why is my nose growing!). However, a deeper analysis would also reveal that each custodian has a different business model and pricing structure, which may result in materially different cost outcomes for an investor. This month’s newsletter explores the competitive landscape for 2011 and the issue of financial compatibility with your custodian.
 
I hope you enjoy the newsletter, and all the very best for 2011.

 

Best regards
Brett Elvish
Financial Viewpoint
 04 1317 6164
brett@financialviewpoint.com.au

 

Are you financially compatible?

 
2011 is going to be a competitive year for custodians. For many years, there has been a virtual duopoly with NAS and JP Morgan being the biggest investment administrators of Australian superannuation funds. More recently, after consistent marketing efforts, State Street and BNP Paribas are making headway. And we now have Northern Trust, Citibank and RBC all hoping to make their mark on the growing superannuation segment.
 
Short term opportunity?
 
There is no doubt that some “special deals” will be done to secure new business, which will place significant pressure on incumbents to come to the party on price. Whilst incumbent custodians will invariably argue that that pricing is not sustainable, the winner will be clients that choose to renegotiate their arrangements. However, “special deals” are expected to be temporary, and not have a long term impact on custodian service delivery.
 
Before you shed too many tears for your beloved custodian’s financial welfare, their expansion into various treasury and more recently investment management services is likely to provide a fillip to profitability. Also, when we see interest rates rise, custodian margins will naturally expand.
 
Looking a bit deeper
 
Looking beyond temporary opportunities (and once in a decade deals!), investors should try to understand their financial compatibility with their current provider. Just as different superannuation funds have different service requirements and investments; each custodian has a different business model and pricing structure, which may result in materially different cost outcomes for an investor. This will result in some funds and custodians being financially compatible, with the opposite also being true.
 
If we keep the analysis simple and ignore treasury activities, investment administration activities can be grouped into two broad categories:
  • custody services (e.g. safekeeping, transactions settlements, corporate actions, income collection)
  • reporting services (e.g. accounting, tax, performance, compliance, unit pricing)
Based on my analysis, the proportion of fees attributable to custody services may range from around 40% to 65% for different custodians, with reporting services therefore ranging from 35% to 60% of costs.
 
70% price differential!
 
In practical terms, the ranges mean that at the two extremes, one custodian may charge 70% more for reporting services than another custodian.   Consequently, for an investor, costs with different providers could vary materially depending whether requirements are skewed toward custody services or reporting services.
 
In short, your incumbent custodian is likely to generate plenty of noise about unsustainable pricing, buying business, etc. However, the reality is that beyond “special deals”, the underlying issue may be that you are not financially compatible with your current custodian.
 
 

Financial Viewpoint 

Financial Viewpoint provides business and operational management advice, research and tools supporting multi-manager investors, clients and service providers, including:

  • Strategy and governance advice for funds and businesses, including reviews and opportunity identification
  • Advice on management of custodians, transition managers, asset consultants and investment managers
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In the news Minimize
 

Oct '13: How Christian Super makes an impact

Oct '13: Back to front (office) decision making - getting the negotiation "right"

Apr '13: Appointment to ASFA Economics & Investment Policy Council

Apr '13: Appointment to ASFA Investment Standing Advisory Panel

Apr '13: IO&C Shanghai: Front & middle office get involved in custody decisions: Negotiation strategy

Sep '12: ASI: Removing the barriers to investment innovation

Aug '12: Panel: Risk of obsession with peer risk

Mar '12: CMSF media: TAER counterproductive

Mar '12: CMSF 2012: Fees in the superannuation industry

Feb '12: Capability review for Australian equities manager

Jan '12: Industry fund custody review

Nov '11: Retail fund custody fee negotiation advice

Sep '11: Investment consulting market share information

Jun '11: Operational due diligence review for industry super fund

Jun '11: Investment strategy day facilitation for industry super fund

Jun '11: Capability review for unlisted property manager

Apr '11: Investment strategy day facilitation for industry super fund

Mar '11: Capability review for Australian equity manager

Mar '11: Investment manager capability review case study

Feb '11: Conference presentation: Fees in the super industry - A framework for transparency

Dec '10: Christian Super concludes consulting review

Jul '10: ESSSuper concludes consulting review

Jan '10: AvSuper concludes custodian review

Dec '09: I&T article - Transition management

Dec '09 AvSuper custodian review

Nov '09: I&T article: Fee the difference

Oct '09: Christian Super custodian review

Sep '09: Corporate fund custodian review

Sep '09: LGS concludes consulting review

Aug '09: Industry fund consulting review

Jul '09: AvSuper concludes consulting review

Apr '09: SuperFunds article: Transition Mgmt
 

 
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